Glenmont Named Top 25 Nursing Home

 

FOR IMMEDIATE RELEASE
December 28, 2007

State Releases List of Top Nursing Homes for Resident Satisfaction
Twenty-five Facilities Scored 95 or Better on Survey

COLUMBUS - Ohio nursing home residents are generally satisfied with the care they receive, according to the results of the 2007 Nursing Home Resident Satisfaction Survey, released today by the Ohio Department of Aging.

The average satisfaction score statewide was 86.2 (out of a possible 100). Of the 955 participating facilities with statistically significant results, 518 scored above the statewide average, earning them a "quality point" in a reimbursement formula used by the Ohio Department of Job and Family Services to reward quality in nursing homes.

"There is probably nobody better qualified to rate the quality of care facilities than those who live there and received their services," said Barbara E. Riley, director of the Department of Aging. "Nursing homes are an integral part of the long-term care system in Ohio and we are pleased that many continue to show a commitment to quality care and quality of life for their residents."

The survey was conducted by Vital Research, LLC, under contract with the department. Between July and December, 2007, interviewers trained by Vital Research, Scripps Gerontology Center of Miami University and the Margaret Blenkner Research Institute met face-to-face with more than 24,000 residents to complete the survey. The survey tool was designed by Scripps and the Blenkner Institute. Survey costs were supported by an annual fee paid to the state by facilities.

"We appreciate the time and input from the residents who participated in the survey," said Beverley Laubert, the State Long-term Care Ombudsman, whose office oversaw the survey. "We also appreciate the participation of the facilities and their staff who made such an effort possible. Working together - facilities, residents, families and advocates - we can achieve excellence."

Residents were asked their satisfaction with environment, activities, administration, choices, direct care/nursing assistants, laundry, meals and dining, social services, therapy and laundry, as well as their general satisfaction. Researchers identified two key questions: "Overall, do you like this facility?" and "Would you recommend this facility to a family member or friend?" Twenty-five facilities received a score of 100 on both questions.

The full survey results will be available on the Ohio Long-term Care Consumer Guide Web site(www.ltcohio.org ) in early January.

The department simultaneously conducted a similar survey of residential care (assisted living) facility residents - the first statewide consumer satisfaction survey of its type in the nation. Results from that survey will be available on the online consumer guide in February.

In 2008, family members of Ohio nursing facility residents will be surveyed about their satisfaction with the care their loved ones receive. Residents of nursing homes and assisted living facilities will be surveyed again in 2009.

Top 25 Ohio Nursing Homes for Resident Satisfaction

Facility Name	City	County	Overall Satisfaction Score*
Wellington Place	North Olmsted	Cuyahoga	99.3
Southwest General Health Care Center	Cleveland	Cuyahoga	98.9
Salem Community Hospital Skilled Nursing Facility	Salem	Columbiana	98.4
Saint Angela Center	Pepper Pike	Cuyahoga	98.2
Summa Health System Transitional Care Unit	Akron	Summit	97.5
Briarwood Manor	Coldwater	Mercer	97.0
Meadows Of Leipsic	Leipsic	Putnam	96.8
Ashtabula County Medical Center	Ashtabula	Ashtabula	96.6
Berkeley Square Retirement Center	Hamilton	Butler	96.5
Hanna House Skilled Nursing Center	Cleveland	Cuyahoga	96.5
Galion Community Hospital Skilled Nursing Facility	Galion	Crawford	96.1
Sacred Heart Home	Oregon	Lucas	96.1
Glenmont	Hilliard	Franklin	96.0
The Gardens at St Henry	St Henry	Mercer	95.9
Mohun Health Care Center	Columbus	Franklin	95.9
Ursuline Center	Toledo	Lucas	95.9
Wellington Manor Nursing Home	Wellington	Lorain	95.5
Vancrest Health Care Center Of Delphos	Delphos	Allen	95.4
Convoy Care Center	Convoy	Van Wert	95.3
Roselawn Manor	Spencerville	Allen	95.3
St Rita's Transitional Care Unit	Lima	Allen	95.2
Regina Health Center	Richfield	Summit	95.1
Arlington Good Samaritan Center	Arlington	Hancock	95.0
Hampton Woods Nursing Center, Inc	Poland	Mahoning	95.0
Hilty Memorial Home, Inc	Pandora	Putnam	95.0

*Overall satisfaction score is the average score reported for all survey items

Facilities that scored 100 on both key survey questions ("Would you recommend this facility to a family member or friend?" and "Overall, do you like this facility?"):

Facilities that scored 100 on both key survey questions ("Would you recommend this facility to a family member or friend?" and "Overall, do you like this facility?"):

Facility Name	City	County
Elizabeth Scott Community	Maumee	Lucas
Galion Community Hospital Skilled Nursing Facility	Galion	Crawford
The Gardens at St Henry	St Henry	Mercer
Glenmont	Hilliard	Franklin
Great Lakes Transitional Care	Sandusky	Erie
Hanna House Skilled Nursing Center	Cleveland	Cuyahoga
Hospitality House	Massillon	Stark
Jacob's Dwelling Nursing Home	Coshocton	Coshocton
Joint Township District Memorial Transitional Care Unit	St. Mary's	Auglaize
Kendal at Granville	Granville	Licking
Lake Vista of Cortland	Cortland	Trumbull
Lima Memorial Transitional Care Unit	Lima	Allen
Madison County Hospital Extended Care	London	Madison
Mary Rutan Hospital Transitional Care Unit	Bellefontaine	Logan
Meadows of Leipsic	Leipsic	Putnam
Mount Notre Dame Health Center	Cincinnati	Hamilton
Overlook House	Cleveland	Cuyahoga
Riverview Pointe Care Center	Olmsted Falls	Cuyahoga
Sacred Heart Home	Oregon	Lucas
Salem Community Hospital Skilled Nursing Facility	Salem	Columbiana
St. John West Shore Hospital Skilled Nursing Unit	Westlake	Cuyahoga
St. Rita's Transitional Care Unit	Lima	Allen
Summa Health System Transitional Care Unit	Akron	Summit
Tuscora Park Care Center	Barberton	Summit
Wellington Place	North Olmsted	Cuyahoga

About ODA

The Ohio Department of Aging provides leadership for the delivery of services and supports that improve and promote quality of life and personal choice for older Ohioans, adults with disabilities, their families and their caregivers. Working with 12 area agencies on aging and other community partners, the department offers home- and community-based Medicaid waiver programs such as PASSPORT, the long-term care ombudsman program, the Golden Buckeye Card and more. Visit www.goldenbuckeye.com .

Back to About Glenmont